Frequently asked questions

Find answers to frequently asked questions about NHS Medway and local health services we provide.

• How do I register with a GP in Medway

• How do I register with an NHS Dentist?

• How can I access a GP or Dentist at night and at weekends?

• Who do I contact to make a compliment, comment or complaint?

• Who can I speak to if I need health advice and don't know where to turn?

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How do I register with a GP in Medway?

• Search for an GP on our website and contact them to see if they are accepting new patients.

• If you require assistance in finding a GP near you then you can also contact NHS Direct on 0845 4647.

Visit our GP services page for more information.

How do I register with an NHS Dentist?

• Search for an NHS dentist on our website

• You can also search for an NHS dentist on the NHS Choices website

• For details of practices currently accepting new NHS patients, telephone the Medway dental helpline on 0800 0141 238

Visit our dental services page for more information on how to see a dentist if you require emergency treatment and you are unable to get an appointment with your current surgery.

How can I access a GP or Dentist at night and at weekends?

• Out of Hours GP:  Medway On Call Care – 01634 891855. Visit our GP services page for more information.

• Out of Hours Dentist:  Dentaline – 01634 890300. Visit our dental services page for more information about urgent and emergency treatment.

Who do I contact to make a compliment, comment or complaint?

If you have a compliment, comment or complaint about healthcare services in Medway, then please contact our customer services team.

Telephone: 0800 0141 634
Visit our customer care page for more information.

Who can I speak to if I need health advice and don't know where to turn?

Please contact the Patient Advice and Liaison Service (PALS) team, a friendly and professional NHS service offering support, advice and guidance about medical and health related issues for the population of Medway.

Telephone: 0800 014 1641
Visit the PALS page for more information.